The privacy statement of this website “www.lovemagnet.eu” belongs entirely to the company
“Nicoleta Delia Tzannes” (data controller):
Nicoleta Delia Tzannes
Activity: Retail trade of souvenirs
Registered Address: Ipapantis 4, Kalamata, Postal Code 24133
VAT Number: 145884021 Tax Office: Kalamata
Contact Email: info@lovemagnet.eu
Contact Phones: +306979075026

The protection of your personal data is particularly important to us and we assure you that we take care to protect the data collected, processed, and used both during your browsing on our website and when providing our services to you.

This statement applies to all information we receive from you, whether through your use of our website or through any other means of communication (e.g., by phone or through social media). By using this website, you consent to and accept this Privacy Statement, as well as the terms and conditions of use announced through it.

The management and protection of the personal data of the visitor/user of the website’s services are subject to the terms of this statement, as well as to the relevant provisions of European and Greek legislation and the decisions of the Hellenic Data Protection Authority.

If you have been directed to our website through a link from other websites, we are not responsible for the terms of management and protection of personal data they follow. Additionally, our products or services may contain links to websites of other companies and third-party services. We recommend that you read the privacy policies of these sites, for which we also bear no responsibility. Please note that the following Statement may be updated with changes, and for this reason, we urge you to consult it regularly. The date of the last update is stated at the end of this statement.

Purpose of Processing Personal Data

Every visitor can navigate freely on our website without providing any personal information. We will only need personal data if you become a member and/or proceed to order products.

We process your data:

  • To serve you and fulfill your orders, i.e., to receive the order, invoice it, and deliver it in the best possible way.
  • To inform you about our services, our products, and offers, and to respond to your relevant inquiries.
  • To update you on the progress of your order or any other information related to it.
  • To improve the services we provide to you.
  • For the purposes of technical management and development of the website.
  • To personalize our offers.
  • To create aggregate and statistical information. “Nicoleta Delia Tzannes” complies with applicable European and national legislation regarding the processing of personal data, and for this reason, we collect your data only with your explicit consent and provided that you have been informed of the terms of this statement.

Data We Collect

Our company collects and retains exclusively the personal data that you voluntarily provide to us in the context of your communication with the company, or during your registration on our website, or when carrying out transactions with us. Our company will never use your data outside of this platform or for any other purpose, except for the completion of your order. The information that may be requested from users includes full name, email address, username, password, your credit card number, shipping address for the order (street, city, postal code), and your contact details. The personal data we collect are limited to the data necessary to fulfill the above purposes and serve you. If you declare a friend’s address as the shipping address, we will collect their necessary details for the order, such as their full name and address.

Finally, we process the photos you send us solely for the purpose of fulfilling your order and any support you may need to complete it (e.g., improvement, design correction). If the photos are intended for professional use (e.g., for business promotion), we remind you that you must have obtained consent from the individuals depicted. The designs you create will remain in our order file for not more than 10 to 15 days and will be deleted thereafter. Therefore, we will not be able to provide support for designs you have created for orders older than 10 to 15 days after their completion.

Cookies

When you visit our website, information may be stored on your computer, usually in the form of alphanumeric identification files known as “cookies.” Cookies are stored on your computer’s hard drive, not on the website itself. They allow the collection of certain information, such as your Internet Protocol (IP) address, your computer’s operating system (OS), your browser type, and the addresses of any websites that refer you to our website.

Cookies are used only to recognize that you are entering the site, so you don’t have to enter the password on all pages that include data collection, to replace products in your basket if you do not complete your transaction in one visit, for traffic analysis on a website, and for anonymous demographic profiling as well as providing personalized advertisements. Necessary Cookies: Some of our platform’s cookies are necessary for us to provide our services to you, such as cookies that allow you to log in to your account. Cookies for Website Functionality: They allow navigation on the website and the use of the “my cart” service.

User Preference Cookies: In order to facilitate your navigation on the website and your search for the right product, we use cookies that remember your preferences, such as the language of the page or the products you recently searched for.

Third-Party Cookies: Some cookies are stored on your computer by third parties (such as Facebook, Google Analytics), for statistical or advertising purposes. Please consult the privacy policies of the respective pages.

Cookies do not harm users’ computers or the files stored on them, and they do not obtain knowledge of any document or file.

If you do not wish to accept cookies, you can adjust your browser accordingly if it has this capability. Please note that if cookies are disabled, you may not be able to see certain parts of this website that could enhance the quality and functionality of your visit.

Legitimacy of Data Processing

The processing of your personal data is always carried out on a legal basis, as provided by applicable law. When executing the contract between us, we use the personal data you provide for invoicing your order and sending payment confirmation. In some cases, we request your consent to process your data, for example, to send personalized offers via email, SMS, Viber, social networks, Google, advertising platforms, print distribution, and other means.

Furthermore, we may rely on legitimate interest for processing personal data, such as ensuring that the content of our website displays correctly on your device or ensuring that our communication for commercial purposes meets your interests. This is done only if your personal rights and freedoms are not violated in relation to the interests of the company. Finally, we may process your personal data in accordance with our legal obligations.

Disclosure to Third Parties

Any personal data provided anywhere on the pages and services of the website is intended solely for the operation of the respective service.

Any element that certifies and declares the identity of the customer remains strictly confidential, is controlled only by the relevant department, and cannot be used by any third party. Our company does not distribute any information regarding users of the website to any other natural or legal person. The photos included in your orders are not visible or available to any third party, and the final product is sent to you in a secure, opaque, closed, and sealed package.

Some of our customers’ personal data may be transferred to third parties, such as our company’s partner (courier companies) who intermediates for the dispatch and receipt of your orders, and whom you personally choose, or to IT service providers and cloud technology providers. This transfer is made only to countries within the EU and only for clearly defined purposes, while our partners (acting as processors) are checked for compliance with the current legislation on personal data protection and are selected based on their reliability in providing their services.

All our partners, as well as our staff, are bound by confidentiality clauses regarding the processing of our customers’ personal data. For the protection of your data, please never disclose the unique order number to anyone by any means. The data held in our files may be disclosed to the competent judicial, police, and other administrative authorities upon their lawful request and in accordance with the applicable laws at any given time.

Data Retention Period

Our company retains only the data required for the execution, invoicing, and shipment of your order for the minimum period required by law, depending on the category of the data. The remaining data, especially the photos, are kept by our company for a period of 5 to 10 days for your convenience in case of reprinting the same product and are immediately deleted thereafter.

Customer Rights

You can at any time be informed and know what kind of personal data we hold about you and additionally receive copies of them in a readable and compatible format. Furthermore, you can review, i.e., supplement, correct, or delete any incomplete, inaccurate, or outdated personal data, or object to processing. However, we must inform you that in some cases, it may not be possible to delete your data either because we are required by law to retain it for a certain period of time or because the data is required to fulfill our contractual obligations to you. Of course, you can withdraw your consent for the processing of your personal data at any time. Finally, you have the right to lodge a complaint with the competent supervisory authority (Personal Data Protection Authority – www.dpa.gr) if you believe that your data are not subject to lawful processing. For any inquiries regarding personal data or submission of access requests, you can contact us at info@lovemagnet.eu.

Usage Limitations

Any personal data provided anywhere on the pages and services of the website are intended exclusively for the operation of the respective service. Any information that certifies and declares the identity of the customer remains strictly confidential, controlled only by the relevant department, and is not allowed to be used by any third party. Our company does not distribute any information regarding the users of the website to any other natural or legal person except for the company’s partner who intermediates for the execution of your transactions and whom the user personally selects. The photos included in your orders are not visible or available to any third party, and your final product is sent in a secure, opaque, closed, and sealed package. The data maintained in our files may be disclosed to the competent judicial, police, and other administrative authorities upon their lawful request and in accordance with the applicable provisions at any time.

Security Measures

LoveMagnet implements all reasonable technical and organizational security measures to protect your personal data collected either through our website or by any other means, against unauthorized access, misuse, loss, or destruction. The recording and maintenance of personal data are done on a secure database basis, and all necessary technical and organizational measures are taken to safeguard them from attacks or cyber intrusions. Such measures include, where required, the use of firewalls, secure server installations, encryption, implementation of appropriate access rights systems and procedures, careful selection of processors, and other reasonable technical and commercial measures to provide adequate protection of your personal data against unauthorized use, disclosure, alteration, or destruction.

These measures also contribute to certifying that this information is accurate and used correctly. Your connection is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt the data before it is sent over the SSL connection. Security checks between the data and the server are based on the unique key code ensuring the integrity of the communication.

Transaction Security

Electronic card payments are processed through the secure environment of Viva Wallet. The website lovemagnet.eu of the company “Nicoleta Delia Tzannes” does not store any details of your card. Viva Wallet uses the TLS encryption protocol with strong encryption algorithms to ensure the privacy of data transmission and maximum security for transactions.

Information Update, Modification, or Deletion

If you wish to know what kind of personal data we hold about you, or if you wish to supplement, correct, anonymize, or delete any incomplete, inaccurate, or outdated personal data, or if you wish us to cease processing your personal data for the purpose of sending promotional material or conducting direct sales or market research, you can contact us for this purpose. In some cases, especially if you wish to delete your personal data, we may not be able to continue providing our services to you.

Objections

Visitors-users of the website have the right to object (including correction) regarding any personal data held about them and subject to processing. For this purpose, they should address their objections in writing to info@lovemagnet.eu.

Collection of Data from Minors

The company does not seek to collect information or conduct transactions with minors. Our aim is to prevent minors from engaging in transactions for our products and services without the consent of their parent(s) or legal guardian. We also make reasonable efforts not to retain in our databases personal data concerning underage users.

Modification of Privacy Terms

The Company reserves the right to modify the terms of personal data protection, after informing the visitors-users and always adhering to the current Greek, European, and international legislation. We recommend that you periodically check and stay informed about any changes to this privacy policy.

Intellectual Property Rights

This website is wholly owned by “Nicoleta Delia Tzannes”. All content on the website, including images, graphics, photographs, designs, text, provided services, and products, constitute the intellectual property of the company and are protected under the relevant provisions of Greek law, European law, and international conventions.

Any copying, analog/digital recording, mechanical reproduction, distribution, transfer, modification, resale, creation of derivative works, or misleading of the public about the actual provider of the website is strictly prohibited. Any reproduction, republication, uploading, announcement, dissemination, or transmission, or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the aforementioned lawful owner.

The names, images, logos, and distinctive features representing the company as well as its products or services are trademarks and distinctive marks owned by the company exclusively and are protected by Greek, Community, and international laws on trademarks, industrial and intellectual property, and unfair competition. Their appearance on the website “www.lovemagnet.eu” or any other does not constitute a grant of license or right to use them.

Last modified: 14 June 2025